Common Questions
Below are a few questions we typically receive before the first appointment. We hope these answers are helpful in guiding you toward the next step.
Q: How long do sessions last?
A: Most sessions last about an hour. We also leave a few minutes at the end for questions, next steps, and scheduling if needed.
Q: How do I pay for sessions?
A: Payment is handled through a secure payment link in the client portal. You will receive instructions after scheduling your appointment.
Q: Do you accept insurance?
A: We do not accept insurance at this time. This allows sessions to remain private and focused on your goals rather than insurance requirements or diagnoses.
Q: Where do sessions take place?
A: In person sessions take place at our suite located at 1300 W. Main Street Visalia, CA 93291.
Q: Do you offer video sessions?
A: Yes. Video sessions are available and can be selected as an option when scheduling your appointment.
Q: What types of clients do you work with?
A: We work with individuals, couples, and leaders navigating life decisions, relationship challenges, stress, boundaries, leadership pressure, and faith-related questions.
Q: How often do clients meet?
A: Most clients meet weekly or bi-weekly depending on their goals and schedule.
Q: Is this therapy?
A: Appointments at True North provide guided conversations focused on clarity, direction, relationships, and personal growth. We do not diagnose or treat mental health conditions. If clinical therapy is needed, referrals can be provided.
Q: How do I get started?
A: The first step is to schedule a session through the "Start A Conversation" page. From there, you will receive an intake form and scheduling information.
Our Location
Office
1300 W Main Street
Visalia, CA 93291
Phone & Email
559-334-3581
Appointments
All sessions are by appointment only.
Daytime and limited evening appointments are available.
